This explains what StreetPay collects about the workers who carry our cards, why, who can see it, and how to have it taken down. It is written to be read by the workers themselves, not only by lawyers.
StreetPay, Johannesburg, South Africa, is the responsible party for this information under the Protection of Personal Information Act.
Information Officer: Kayla Dhooge
Phone: 061 628 2710
Email: kayladhooge2468@gmail.com
Each worker who agrees to carry a StreetPay card has a page on this website. Anyone who scans that worker's card can see:
This page is on the open internet. Anyone who has the link, not only the person who scanned the card, can open it. We ask search engines not to list these pages, but that is a request to them and not a guarantee.
A customer is being asked to send money to a stranger. The name, the job and the place of work are what let them check they are paying the person actually standing in front of them, and a photograph where there is one makes that easier still. Without any of it the card is not trustworthy and it does not work.
A worker's cellphone number is published on their page so that a customer can send them money. Depending on whether that worker has a bank account, it is used either as a PayShap address or as the destination for a send to a cellphone number such as eWallet or Cash Send. Either way the money goes from the customer's bank to the worker, and StreetPay never receives, holds or forwards it. We do not see the amount, the sender, or that a payment happened at all.
You do not need an account and we do not ask who you are. Nothing about a payment reaches us: it goes from your banking app to the worker's bank directly, and we never see the amount, your name or your account.
Two things are different. If you fill in the form to ask a worker about a job, we keep what you typed into it, which is your name, your phone number, and your message, so that we can pass it to that worker and call you back about it. If you sign a business or a worker up through a form on this site, we keep those contact details so that we can reply.
Either way, the details are used for that one purpose and nothing else. They are not sold, not shared with anyone besides the worker the message is for, and not used to send you marketing. Ask us on the numbers below and we will delete them.
A worker's page stays up while they are on the programme. When they leave, or when they ask us to take it down, the page comes down and their details are deleted from our files.
An enquiry or a sign up is kept while we are dealing with it and for a year afterwards, so that we can still answer a question about it. Invoices are kept for five years, which is what SARS requires of any business.
Any worker can have their page removed at any time, for any reason, without explaining why. There is no notice period and nothing to sign.
Call 061 628 2710 or send a WhatsApp to 079 925 5460 and say you want your page removed. We take it down the same day.
You can also ask us what we hold about you, or ask us to correct anything that is wrong, on the same numbers.
No page goes live until the worker has signed a consent form that says, in plain language, what will be visible, that carrying the card is voluntary, and that they can ask for it to be taken down at any time.
If you are not happy with how we have handled your information you can complain to the Information Regulator of South Africa.
